Return and Refund Policy

L’Mechelle Return & Exchange Policy

At L’Mechelle, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

• Returns are accepted within 14 days of the delivery date.
• Items must be unused, unworn, and in their original condition with all original tags and packaging.
• Proof of purchase is required for all returns.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Clearance or final sale items
• Gift cards
• Items that have been used, damaged, or altered after delivery

Exchanges

If you received a damaged or defective item, please contact us within 48 hours of delivery with photos of the item and packaging. We will gladly replace the item if it is determined to be defective.

Refunds

Once your return is received and inspected, you will be notified of the approval or denial of your refund. Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or we shipped the wrong product. We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Contact Us

For return requests or questions, please contact our customer service team before sending your item back.

Thank you for choosing L’Mechelle. We appreciate your support and look forward to serving you again.